Ejercicios de reading en inglés nivel TOEIC-2

1.

Exercise 1: True/False Question

Read the passage below, then select True or False for the statement.

Reading Passage:

NOTICE: Revised Hotel Shift Schedule
Date: November 10, 2023
To: All Hotel Staff
From: Management Office
Subject: Updated Shift Schedule and New Procedures

We would like to inform all hotel staff that a new shift schedule will be implemented effective December 1, 2023. The primary goal is to ensure sufficient staff coverage during peak guest check-in and checkout times, as well as to maintain quality service throughout late-night hours. Key changes include:

1. Front desk staff will now work in three rotating 8-hour shifts (morning, afternoon, and overnight).
2. Housekeeping will have staggered start times to handle early checkouts and late arrivals more efficiently.
3. The new schedule aims to reduce overtime and balance workload across all departments.
   A mandatory staff meeting will be held on November 25, 2023, at 3:00 PM in the Grand Ballroom. All employees are required to attend to review the new schedule details, discuss updated procedures, and address any concerns. Please check the staff portal for your individual shift assignments and submit any schedule-related requests or questions before November 20, 2023.

Question:
The new shift schedule will take effect on December 1, 2023.

2.

Exercise 2: Multiple Choice Question (Single Selection)

Read the passage below, then choose the best answer for the following question.

Reading Passage:

NOTICE: Revised Hotel Shift Schedule
Date: November 10, 2023
To: All Hotel Staff
From: Management Office
Subject: Updated Shift Schedule and New Procedures

We would like to inform all hotel staff that a new shift schedule will be implemented effective December 1, 2023. The primary goal is to ensure sufficient staff coverage during peak guest check-in and checkout times, as well as to maintain quality service throughout late-night hours. Key changes include:

1. Front desk staff will now work in three rotating 8-hour shifts (morning, afternoon, and overnight).
2. Housekeeping will have staggered start times to handle early checkouts and late arrivals more efficiently.
3. The new schedule aims to reduce overtime and balance workload across all departments.
   A mandatory staff meeting will be held on November 25, 2023, at 3:00 PM in the Grand Ballroom. All employees are required to attend to review the new schedule details, discuss updated procedures, and address any concerns. Please check the staff portal for your individual shift assignments and submit any schedule-related requests or questions before November 20, 2023.

Question:
When is the mandatory staff meeting scheduled?

3.

Exercise 3: Yes/No Question

Read the passage below, then select Yes or No for the following question.

Reading Passage:

NOTICE: Revised Hotel Shift Schedule
Date: November 10, 2023
To: All Hotel Staff
From: Management Office
Subject: Updated Shift Schedule and New Procedures

We would like to inform all hotel staff that a new shift schedule will be implemented effective December 1, 2023. The primary goal is to ensure sufficient staff coverage during peak guest check-in and checkout times, as well as to maintain quality service throughout late-night hours. Key changes include:

1. Front desk staff will now work in three rotating 8-hour shifts (morning, afternoon, and overnight).
2. Housekeeping will have staggered start times to handle early checkouts and late arrivals more efficiently.
3. The new schedule aims to reduce overtime and balance workload across all departments.
   A mandatory staff meeting will be held on November 25, 2023, at 3:00 PM in the Grand Ballroom. All employees are required to attend to review the new schedule details, discuss updated procedures, and address any concerns. Please check the staff portal for your individual shift assignments and submit any schedule-related requests or questions before November 20, 2023.

Question:
Do employees need to submit any schedule-related requests or questions before November 20, 2023?

4.

Exercise 4: Fill in the Blank Question (Multiple Choice)

Read the passage below, then choose the correct word to complete the sentence.

Reading Passage:

NOTICE: Revised Hotel Shift Schedule
Date: November 10, 2023
To: All Hotel Staff
From: Management Office
Subject: Updated Shift Schedule and New Procedures

We would like to inform all hotel staff that a new shift schedule will be implemented effective December 1, 2023. The primary goal is to ensure sufficient staff coverage during peak guest check-in and checkout times, as well as to maintain quality service throughout late-night hours. Key changes include:

1. Front desk staff will now work in three rotating 8-hour shifts (morning, afternoon, and overnight).
2. Housekeeping will have staggered start times to handle early checkouts and late arrivals more efficiently.
3. The new schedule aims to reduce overtime and balance workload across all departments.
   A mandatory staff meeting will be held on November 25, 2023, at 3:00 PM in the Grand Ballroom. All employees are required to attend to review the new schedule details, discuss updated procedures, and address any concerns. Please check the staff portal for your individual shift assignments and submit any schedule-related requests or questions before November 20, 2023.

Question:
The hotel’s new schedule aims to ______ overtime and balance workload.

5.

Exercise 5: Completion Question (Multiple Choice)

Read the passage below, then choose the correct phrase to complete the sentence.

Reading Passage:

NOTICE: Revised Hotel Shift Schedule
Date: November 10, 2023
To: All Hotel Staff
From: Management Office
Subject: Updated Shift Schedule and New Procedures

We would like to inform all hotel staff that a new shift schedule will be implemented effective December 1, 2023. The primary goal is to ensure sufficient staff coverage during peak guest check-in and checkout times, as well as to maintain quality service throughout late-night hours. Key changes include:

1. Front desk staff will now work in three rotating 8-hour shifts (morning, afternoon, and overnight).
2. Housekeeping will have staggered start times to handle early checkouts and late arrivals more efficiently.
3. The new schedule aims to reduce overtime and balance workload across all departments.
   A mandatory staff meeting will be held on November 25, 2023, at 3:00 PM in the Grand Ballroom. All employees are required to attend to review the new schedule details, discuss updated procedures, and address any concerns. Please check the staff portal for your individual shift assignments and submit any schedule-related requests or questions before November 20, 2023.

Question:
Employees can find their individual shift assignments on the ______.

6.

Exercise 6: Matching Question (Synonyms/Definitions)

_Read the passage below, then match the term "peak" with its closest synonym.*

Reading Passage:

NOTICE: Revised Hotel Shift Schedule
Date: November 10, 2023
To: All Hotel Staff
From: Management Office
Subject: Updated Shift Schedule and New Procedures

We would like to inform all hotel staff that a new shift schedule will be implemented effective December 1, 2023. The primary goal is to ensure sufficient staff coverage during peak guest check-in and checkout times, as well as to maintain quality service throughout late-night hours. Key changes include:

1. Front desk staff will now work in three rotating 8-hour shifts (morning, afternoon, and overnight).
2. Housekeeping will have staggered start times to handle early checkouts and late arrivals more efficiently.
3. The new schedule aims to reduce overtime and balance workload across all departments.
   A mandatory staff meeting will be held on November 25, 2023, at 3:00 PM in the Grand Ballroom. All employees are required to attend to review the new schedule details, discuss updated procedures, and address any concerns. Please check the staff portal for your individual shift assignments and submit any schedule-related requests or questions before November 20, 2023.

Question:
Match "peak" with its closest synonym:

7.

Exercise 7: Ordering Question

_Read the passage below, then rearrange the following statements to match the order in which the ideas appear in the notice.*

Reading Passage:

NOTICE: Revised Hotel Shift Schedule
Date: November 10, 2023
To: All Hotel Staff
From: Management Office
Subject: Updated Shift Schedule and New Procedures

We would like to inform all hotel staff that a new shift schedule will be implemented effective December 1, 2023. The primary goal is to ensure sufficient staff coverage during peak guest check-in and checkout times, as well as to maintain quality service throughout late-night hours. Key changes include:

1. Front desk staff will now work in three rotating 8-hour shifts (morning, afternoon, and overnight).
2. Housekeeping will have staggered start times to handle early checkouts and late arrivals more efficiently.
3. The new schedule aims to reduce overtime and balance workload across all departments.
   A mandatory staff meeting will be held on November 25, 2023, at 3:00 PM in the Grand Ballroom. All employees are required to attend to review the new schedule details, discuss updated procedures, and address any concerns. Please check the staff portal for your individual shift assignments and submit any schedule-related requests or questions before November 20, 2023.

Question:
Rearrange the following statements to match the order of ideas in the notice:

• A. The memo states the new schedule takes effect on December 1, 2023.
• B. The primary goal is to have enough coverage during peak times.
• C. The meeting will be held on November 25, 2023, at 3:00 PM.
• D. Employees should check the staff portal for shift assignments.

8.

Exercise 8: Completion (Cloze) Question (Multiple Choice)

Read the passage below, then choose the correct phrase to complete the sentence.

Reading Passage:

NOTICE: Revised Hotel Shift Schedule
Date: November 10, 2023
To: All Hotel Staff
From: Management Office
Subject: Updated Shift Schedule and New Procedures

We would like to inform all hotel staff that a new shift schedule will be implemented effective December 1, 2023. The primary goal is to ensure sufficient staff coverage during peak guest check-in and checkout times, as well as to maintain quality service throughout late-night hours. Key changes include:

1. Front desk staff will now work in three rotating 8-hour shifts (morning, afternoon, and overnight).
2. Housekeeping will have staggered start times to handle early checkouts and late arrivals more efficiently.
3. The new schedule aims to reduce overtime and balance workload across all departments.
   A mandatory staff meeting will be held on November 25, 2023, at 3:00 PM in the Grand Ballroom. All employees are required to attend to review the new schedule details, discuss updated procedures, and address any concerns. Please check the staff portal for your individual shift assignments and submit any schedule-related requests or questions before November 20, 2023.

Question:
According to the notice, housekeeping staff will have ______ start times.

9.

Exercise 9: Main Idea Identification (Multiple Selection with Checkboxes)

Read the passage below, then select all statements that capture the main idea of the notice. (Select all that apply.)

Reading Passage:

NOTICE: Revised Hotel Shift Schedule
Date: November 10, 2023
To: All Hotel Staff
From: Management Office
Subject: Updated Shift Schedule and New Procedures

We would like to inform all hotel staff that a new shift schedule will be implemented effective December 1, 2023. The primary goal is to ensure sufficient staff coverage during peak guest check-in and checkout times, as well as to maintain quality service throughout late-night hours. Key changes include:

1. Front desk staff will now work in three rotating 8-hour shifts (morning, afternoon, and overnight).
2. Housekeeping will have staggered start times to handle early checkouts and late arrivals more efficiently.
3. The new schedule aims to reduce overtime and balance workload across all departments.
   A mandatory staff meeting will be held on November 25, 2023, at 3:00 PM in the Grand Ballroom. All employees are required to attend to review the new schedule details, discuss updated procedures, and address any concerns. Please check the staff portal for your individual shift assignments and submit any schedule-related requests or questions before November 20, 2023.

Question:
Which of the following statements best capture the main idea of the notice? (Select all that apply.)

10.

Exercise 10: Sentence Selection Question (Multiple Choice)

Read the passage below, then choose the sentence that best defines the purpose of the "mandatory staff meeting" mentioned in the notice.

Reading Passage:

NOTICE: Revised Hotel Shift Schedule
Date: November 10, 2023
To: All Hotel Staff
From: Management Office
Subject: Updated Shift Schedule and New Procedures

We would like to inform all hotel staff that a new shift schedule will be implemented effective December 1, 2023. The primary goal is to ensure sufficient staff coverage during peak guest check-in and checkout times, as well as to maintain quality service throughout late-night hours. Key changes include:

1. Front desk staff will now work in three rotating 8-hour shifts (morning, afternoon, and overnight).
2. Housekeeping will have staggered start times to handle early checkouts and late arrivals more efficiently.
3. The new schedule aims to reduce overtime and balance workload across all departments.
   A mandatory staff meeting will be held on November 25, 2023, at 3:00 PM in the Grand Ballroom. All employees are required to attend to review the new schedule details, discuss updated procedures, and address any concerns. Please check the staff portal for your individual shift assignments and submit any schedule-related requests or questions before November 20, 2023.

Question:
Which sentence best defines the purpose of the "mandatory staff meeting" as described in the notice?